We have been in this business since 2006, and let me tell you, we have seen it all – from shady third-party service providers to the “we do it all for you” service providers. We will be the first to say; adequate website services are not free. Just like any other honest service provider will point out, efforts and expertise cost more than Monopoly money.
Over time, we have learned that being transparent with our pricing and what to expect loses many first-time customers, but much of the time, we always end up working with those customers the second time around.
Let’s run through a brief overview of our service as a whole, the requirements on your end, and what happens after you begin your website services with us.
Okay, I have signed up for website maintenance services. Now what?
First, congrats for taking the leap! Now, your very own personal contact will reach out to you for a quick introduction – you can then call, e-mail, send a list of updates for your website, ask for advice, and just about anything else web-related. The goal is for us to remain on your team and manage your web presence; this saves our customers from retaining a “web guy” or paying expensive fees to a specialized web development company.
Is this a do-it-yourself or website builder type of service?
No. We are real people located in Texas who just so happen to have a ton of web development experience. Our website maintenance plans keep us at arms reach and provide customized task and development-related website maintenance services based on your specific requirements.
Let’s talk coverage. What is included and not included?
Call it crazy; we call it proficient, our customers are surprised at what our website maintenance plans can cover. For example, let’s say you have a WordPress website, the original template is broken in some areas, you need to reformat page content, change menu items, and change up the overall style of the website – we have you covered.
We will also review all task-related requests to ensure the most efficient results can be obtained.
When will you need special pricing?
Suppose you need custom development, for example, a web store, advanced functionality, or even a brand new website. In this case, we will provide you with pricing to accommodate your request or an alternate method that may meet your needs and budget a bit better.
Remember, we want to keep your business not send you running for the hills over outrageous fees.
Think we might be a good fit, explore our service plans or feel free to leave us your feedback in the comments.